News, guides and tips on how to get more from Sugester.
After modules, customization, automation, and integrations, it's time for the last topic in our "How to Successfully Implement Sugester" series. This time we'll show you how to track statistics, generate reports, and analyze data in Sugester. Did you know that Sugester offers not only built-in reports, but also dynamic tables and the ability to create your own custom HTML reports?
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It's here! Another article for new users in the "How to Successfully Implement Sugester" series, packed with useful information about which external applications you can integrate with your Sugester account, how to do it, and what possibilities it opens up. Want to take calls in Sugester, send SMS messages, or issue invoices? Read this post!
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Do you want to notify a customer about a received ticket and its estimated resolution time? Do you want to know who purchased your product and when? Or maybe you want to notify an employee by SMS that a new task is waiting for them in Sugester? All this and much more is possible with automation in Sugester.
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Statistics show that customers like to educate themselves and solve problems independently, and brand loyalty increases when they have easy access to knowledge. Before a customer picks up the phone, their first instinct is to search for the answer online. A well-built knowledge base can make a real difference.
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Do you know the difference between using a CRM system and using YOUR CRM system? It's significant! A system perfectly tailored to your company's needs comprehensively supports your business and maintains a high level of service quality. In this article, we'll show you how to customize Sugester to match your company's unique requirements.
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This is the fourth article in the "How to Successfully Implement Sugester" series. This time we advise new users on which features to activate in the system to maximally secure the data stored in it. We cover two-factor authentication, IP whitelisting, user roles, and more.
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This is the third article in the "How to Successfully Implement Sugester" series. We continue activating more modules. This time we focus mainly on the tasks and forms modules, but we also hint at when it's worth turning on the other available modules.
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How do you prepare your team for the vacation period? What can you do to avoid wasting time going through emails when you return? How do you set up a substitute? And how do you notify customers of your absence? Find answers to all these questions in this article.
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In the second article of the "How to Successfully Implement Sugester" series, we give concrete tips on which modules to activate first and why. We start with the CRM and email modules, as they form the core of the system.
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